Global Data Breach Response Services
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Kroll’s end-to-end data breach response experience has led organizations of all sizes to trust us with some of the world’s most complex security incidents. With over 250 practitioners handling 1,500+ cyber incidents per year, Kroll is the only firm able to advise on the entire security incident lifecycle and has been recognized by Forrester for our capacity to be a one-stop shop.
What should you look for in a strategic partner for data breach notification and response services?
A complete data breach response requires more than notification letters and monitoring services–it takes people.
Kroll's experienced professionals have handled breaches with over half a billion records with a "people-first" approach to help meet compliance requirements, protect your brand, preserve customer relationships, mitigate losses and execute a cost-effective plan. Additionally, Kroll is an approved vendor with 50+ cyber insurance carriers and has a dedicated team to handle claims.
Global Capabilities for Multi-Jurisdictional Engagements
As data breach notification regulations evolve, Kroll tracks closely with them, developing our capabilities to fulfill the needs of our customers across various jurisdictions.
Breach Notification Letters
You and your legal counsel can rely on Kroll’s expertise to deliver positive messaging tailored to the impacted audience, explaining the breach event while preserving brand integrity. Our team is also knowledgeable of industry-specific challenges and changes impacting response requirements, such as HIPAA, GDPR, PIPEDA, FERPA, GLB FCRA, CCPA, among others.
Multi-Lingual Call Center Support
Live agents provide localized support worldwide in more than 20 languages. They follow an efficient and scalable proprietary system to provide flexibility, cost savings and keep an open communication line should modifications to the communication plan emerge as the result of investigative findings or regulatory mandates.
Credit and Identity Monitoring
Kroll’s proprietary monitoring technology powers one of the most extensive detection engines on the market today—able to monitor and notify users against more types of identity theft than credit. monitoring alone can achieve. Individuals can gain real-time insight into both non-credit and credit-based activity and learn how to detect triggers linked to potential issues or to actual identity theft.
Identity Theft Consultation and Restoration
Individuals impacted by the breach receive unlimited, direct access to Kroll’s licensed private investigators who consult on concerns, investigate issues and work to resolve confirmed cases of ID theft. Our investigators go through extensive training and have thousands of hours of hands-on experience in recognizing, resolving ID theft cases and restoring identities.
Our team has worked on cases impacting small populations to the most complex of situations fulfilling corporate requirements of notifying, providing call center capabilities and identity monitoring for over half a billion people worldwide. Kroll fully understands the gamut of risks associated with a breach, and throughout the response process, we work diligently to optimize speed and deliverability while also helping mitigate legal, financial, and reputational risks.
Kroll is capable of being a one-stop shop for multiple services relating to breach response, from forensics investigations to support for clients in litigation issues.
Recommended Vendor for Security Incident Response in Gartner® Invest Analyst Insight: SRM 2020
Kroll named a Pacesetter in the ALM Intelligence: Cybersecurity Services 2020